Big Apple Pizza & Pasta

Reviews about Big Apple Pizza & Pasta

• 1 / 5

  By Patrick Robbins
  I would give 0 stars if I could.
  
  This place used to be great about 2 years ago. It has since slowly gone down hill and even more so the last 6 months has made a steep decline. The pizza and wings used to be great. Then the pizza started to become a big hit or a big miss and it appeared to be related to who was working that night (which was noticed when we picked up carry out). The last time we ordered wings they were overcooked and looked like they came from starving chickens... Barely any meat on the cracked and broken bones. The little meat that was on the bones had black spots and the "wing sauce" was more of a watered down glaze. The pizza has become pasty and the crust undercooked, tastes like raw dough.
  
  The last 2 times we ordered, they forgot about us. We waited very patiently on a SUNDAY for nearly 2 hours before calling. WE LIVE 1 MILE AWAY, literally on the other side of Bridge Rd. Their response was to blame the delivery guy, both times... Although I don't believe for one second it was the delivery guys fault that the pizza was late/forgotten about, I do believe they just wanted to replace the blame. However, the delivery guys do need to learn how to drive because every time they come here they drive/park over/on our lawn and we have a very large driveway on an accessible paved road. Absolutely no excuse, and we have a healthy, nicely kept green lawn so it is very annoying.
  
  As 10 year Hobe Sound residents who have lived locally for the last 27 years (we grew up in Tequesta, 6 miles away) we will never order here again, this was the last straw (as of 8/28/2016). We gave Big Apple way to many chances and should have boycotted a long time ago... We would rather drive 40 minutes round trip to pick up from a decent place that does not deliver to the area. The only reason Big Apple is still in business is because they are 1 of 2 choices in the small town of Hobe Sound. Try Armatos instead or drive to Jupiter/Stuart for carry out.
  
  Read the reviews below. You will only find 1 star reviews over the last year. You will even see a review that claims one of their delivery drivers had an ankle monitor on (aka HOUSE ARREST) and I do not doubt that for 1 second. While I do believe in second chances and I do think obtaining a job on house arrest is a good thing, I don't believe sending theme to someones house is right... Keep them at the restaurant...
  May 21, 2017
• 4 / 5

  By Bob S
  Pretty basic. The Grandma Pizza is lit
  March 09, 2017
• 1 / 5

  By Kara Baranski
  Dude, how can you screw up a salad??? Well they managed it somehow. Salad I got was swimming in like, an inch of water so everything was all soggy and gross. The lettuce was brown and wilted. When I called to ask for a refund they trotted out a handful of excuses as to why they couldn't give me a refund. They offered to make me another one so I could pick it up. I really didn't want to have to go down there AGAIN so I asked if they could deliver it and the lady said "no we're really busy". ARE. YOU. KIDDING. ME. Disputing the charge and contacting the BBB. Stay far far away!!!
  September 30, 2016
• 5 / 5

  By jack snow
  I've lived in Hobe Sound for 25 years. Big Apple has always had great service, everytime I order it's prompt and the food is great. And if something's messed up the staff is always respectful and courteous. 5 stars!
  June 16, 2016